Frequently Asked Questions
Find answers to your questions about our cleaning services, pricing, and more. We're here to help you!
General Information
Minty offers a variety of cleaning services, including standard cleaning, deep cleaning, office cleaning, carpet cleaning, in-home laundry, and more. We provide tailored solutions to fit your needs.
Booking a service is simple! You can schedule online through our booking page https://chicagocleaningpro.com/booking or give us a call at 630-318-3561.
Yes, we bring all the necessary cleaning supplies and equipment to ensure a thorough and efficient cleaning of your home or office.
Absolutely! We encourage you to provide a list of tasks or special requests. We will tailor our services to meet your specific needs.
Yes, all of our cleaners are fully insured, background-checked, and trained to provide the highest quality cleaning services.
The time it takes to complete your cleaning depends on the size of your home and the type of service requested. We will provide an estimated time during booking.
Pricing and Payment
Our standard rate is $45 per hour per cleaner. We offer competitive pricing for high-quality cleaning services.
Yes, for one-time cleaning services, we have a minimum charge of $135, which covers the first three hours of service.
Yes, we offer discounted rates for recurring cleaning services. The more frequent your cleaning, the greater the discount!
We accept all major credit cards, debit cards, and online payments for your convenience.
Special requests may incur additional fees depending on the nature of the task. We will inform you of any extra charges in advance.
Scheduling and Availability
Yes! We offer cleaning services on weekends and holidays to accommodate your schedule. Just let us know when you need us.
If you need to reschedule or cancel, please notify us at least 24 hours in advance to avoid a cancellation fee.
While we recommend booking at least 48 hours in advance, we offer same-day service depending on availability.
Yes, we offer same-day cleaning services when available. Please contact us as early as possible to check availability.
Yes, we offer flexible scheduling. You can choose a time that works best for you, and we’ll do our best to accommodate it.
We serve the greater Chicago area. You can check if we cover your location by visiting our website or contacting us directly for confirmation.
Cleaning Process and Services
You do not need to be home during the cleaning. However, if you prefer to be present, you are welcome to stay.
Yes, our team is experienced in dealing with pet stains and tough spots. Let us know, and we’ll take care of it.
Our cleaning covers all common areas, including kitchens, bathrooms, bedrooms, living rooms, and hallways. Special areas can be requested.
We use professional-grade cleaning products and equipment. Our cleaners are trained to handle each job with care, ensuring safety and quality.
While we do not specialize in eco-friendly cleaning, we offer customized cleaning solutions that can accommodate any specific needs or preferences you may have.
Yes, many of our clients choose to have their home cleaned while they’re at work or away. We’ll ensure your space is clean and secure.
